The Westlight Windows Fort Lauderdale Guarantee
Every window and door we install in Fort Lauderdale carries the Kingswell Guarantee, and we don’t ask you to take that on faith. You get a written price before any work starts, a real arrival window we actually honor, a clean job site when we leave, and a written guarantee handed to you at job completion. If something isn’t right within the guarantee period, we come back and fix it at no charge. That’s the entire promise, in writing, on every single project. Not a verbal assurance. Not a handshake deal. Paper, signed, yours to keep.
We’ve operated this way since 2009, and the reason is simple: Fort Lauderdale’s sun, salt air, and hurricane season don’t forgive sloppy window work. You’ll know within a few months whether an installation was done right. We’d rather stand behind it in writing than argue about it later.
What’s Covered
- Workmanship on every installation. If our installation fails during the guarantee period, we return and correct it at no charge to you.
- The 365-Day Done Right Promise. One full year after completion, if the work isn’t right, we make it right. The guarantee is written and handed to you at the end of the job, not buried in fine print.
- Free second visit if a repair fails. This one’s automatic. No negotiating, no “well, let’s see what the warranty department says.” If we fixed it and it didn’t stay fixed, we come back at no cost.
- A written price before work starts. You’ll know the full cost before we touch a single screw. We don’t revise quotes at the door, and we don’t show up with surprise line items.
- A committed arrival window. We give you a real window and we show up inside it. Your time matters as much as the glass.
- A clean job site. We leave the place cleaner than we found it. Old windows, caulk tubes, packaging, glass shards from removal, all of it gone.
- Product handling on every manufacturer line we carry. PGT, CGI, CWS, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux. We know how each one gets installed correctly, and we stand behind the install.
- Licensed and insured backing on every crew. The technicians who walk through your door are background-checked and uniformed. You know exactly who’s in your home.
These aren’t bullet points on a brochure. They’re the five commitments we call The Kingswell Way: say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails. That’s the standard, and it applies to a single window replacement in Victoria Park or a full door package in Rio Vista.
Our Satisfaction Promise
If you’re not satisfied with the work, here’s exactly what happens, step by step. Call us at (754) 354-5397. A live person answers, day or night. You describe the problem. We schedule a return visit. We show up, assess what went wrong, and fix it. There’s no charge for that visit, no deductible, no “well, that’s technically outside the scope” runaround. If the failure falls within the guarantee period, the correction is free, full stop.
The 365-Day Done Right Promise exists because a window that leaks after seven months or a door that starts sticking after a year isn’t a mystery. It’s an installation issue, and it’s ours to own. We don’t hand you a phone number for a manufacturer and wish you luck. We coordinate the fix. We handle the parts. We come back.
And yes, we also offer a free second visit if a repair fails. Say we fix a window seal and a month later the same problem reappears. That second visit is included automatically. No one at Westlight Windows Fort Lauderdale will argue with you about it. It’s built into how we operate.
Here in Fort Lauderdale, the salt air works on everything. Aluminum frames, weatherstripping, caulk lines. A guarantee that sounds good in a showroom in Ohio means nothing here unless the company is willing to come back when the humidity finds the weak spot. We are.
Licensed & Insured Backing
Licensing and insurance are the real guarantee behind the paperwork. Anyone can print a warranty. But if a company isn’t licensed and insured, that paper is worthless the moment something goes wrong. Westlight Windows Fort Lauderdale is a licensed and insured contractor. Our technicians are background-checked and uniformed. When we’re on your property, we’re covered, and so are you.
The Kingswell Guarantee is backed by a network of independently owned and operated locations, but the license and insurance are specific to this location, this crew, and the work they do in Fort Lauderdale. That matters when a pane cracks during installation or a ladder mars a wall. The coverage exists. The claim gets handled. You don’t get caught holding a contractor’s personal problem.
We also carry stock from eight manufacturer lines, so when a product has a manufacturing defect, we’re dealing with PGT, CGI, or Therma-Tru directly, not pointing you toward a 1-800 number and walking away. That manufacturer relationship is part of the backing, too. You bought from us. We installed it. We handle it.
What the Guarantee Means Day to Day
A guarantee is only as good as the person who answers the phone when you call about it. Our phone lines are staffed by a live person 24 hours a day, 7 days a week. Not a voicemail box. Not a chatbot. A human who can schedule, answer questions, or dispatch someone. That’s especially important in Fort Lauderdale, where a failed window seal during a summer thunderstorm isn’t something you want to leave a message about.
The name Westlight comes from the late-afternoon sun that pours through a good window, bright and warm and worth doing right. We named ourselves after the thing we’re trying to preserve in your home. The guarantee exists so that light doesn’t become a source of frustration six months down the road.
If you’re comparing window and door companies in Fort Lauderdale, ask each one a simple question: “What happens if it fails?” Listen to the answer. If it involves hedge words and conditions and “within manufacturer guidelines,” you’ve got your answer. If it sounds like ours, written price, real window, clean site, written guarantee, free fix, you’re talking to a company that expects to be around long enough to honor it.
Call (754) 354-5397 to schedule a free estimate. We’ll put the price in writing before any work starts. That’s the first promise, and it starts the moment you call.
Written by Owen Satterfield, Owner at Westlight Windows Fort Lauderdale, serving Fort Lauderdale since 2009.
Six Reasons Homeowners Choose Westlight Windows Fort Lauderdale
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.